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| - I hate to have to update this with a negative review but hey... Bottom line is there is no consistency. There have been issues since they restaurant expanded and reopened. I have been waiting and giving time for the "growing pains" to pass, but 3+ months is long enough. We come weekly for the most part, so we are regulars and used to love this place above all others.
1- Almost every time we come something is wrong with our order. Tonight my son's sandwich had sauce on it when I asked for it on the side. Then my fettuccine pesto was cheesy, as in cheese added in to the sauce. That wouldn't be a problem if that is what I ordered or if that was even the standard for the pesto sauce. Usually when I get the pesto there is no cheese in the sauce. This is just the example of tonight. I have a laundry list I could share.
2- Staff changes a lot. I know how hard it is to hire and retain good people, but this is probably part of the food issue too.
3- That guy. His name is David, or Dave, is what I've been told. On one occasion he was pushy, and spoke to me like I was new here, and told me that I really needed reservations from now on if I come on a Friday. Another time I was here at lunch time and he was walking around loudly reprimanding the kitchen staff. Another time he was literally standing next to my husband waving his arm around my husbands head, yelling "hey", attempting to get a waiters attention to take care of something. The other owners just take care of things themselves, like clearing tables if needed. He also hits on the clientele. I have a friend that used to sit at the bar and won't even come alone any more because of him. Also, I read another negative Yelp review and his response was absolutely so unprofessional, and argumentative, I was enraged for the other person. I don't know him personally, and this isn't a personal attack. This is legitimate accounts of what I've personally seen.
They have some wonderful staff that have been here for years, and we love to see them when we come. It is really like hanging out with family when they are here. The owners, not David, are amazing. I am always so happy when I see they are here and love to watch them interacting with everyone. However, I always let them know when there is an issue and it's still on going. So maybe reviews for all to see will inspire them to make some changes.
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