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| - VISUAL AESTHETIC: 4.9/5
The location is at a visible area and is very unique, with a red and white awning that sort of gives a street food feel. Inside there is an old nostalgic essence that depicts Korea and how street food cart areas would be set up. The colors are drab with heavy pops of beautiful saturated red. There's are golden pots hung along the roofing of one section which is quirky and very cute. Overall the decor is quite nice, old movie posters and school books to banners with word play on different signs. However, during busy hours, the abundance of smoke is sort of annoying. The fans do little to really take away the large clouds floating amongst the restaurant and the ceiling in the venue is actually quite high.
FOOD: 4/5
I find this sort of strange and this is all opinion but Hobak does not serve barley tea, a common staple amongst Korean restaurants. However, the iced water is fine.
The side dishes were fresh but alright in taste. The green onion salad lacks the namesake, green onion but I don't mind the bean sprouts so this did not bother me much. I make the steamed egg at home and add a kind of fermented shrimp in to add flavor and because Hobak did not have this, the taste was quite bland. It is common for Korean barbecue restaurants to remove salt within recipes due to the salt that is added with marinated meat and dipping sauces.
The salad had a sort of black sesame dressing which was delicious but the iceberg lettuce was sparse and I find that most KBBQ restaurants give romaine lettuce. I asked for lettuce wraps but Hobak does not provide this service. I had to ask for a bowl of rice, which is uncommon at most Asian restaurants in general because rice is typically served with a meal.
I ordered the Family Combo 1 which includes the ribeye, pork belly, pork ribs (marinated), and beef (marinated). The cheese and grilled mushroom and sweet potatoes were a nice addition.
The meat was of good quality, however lacking in variety. I have been to various KBBQ restaurants in Las Vegas and found multiple ones that have gems which include options I haven't seen here in America unless you were out in LA.
SERVICE: 2/5
From the reviews, I saw that this location supposedly provides great service. I did not experience that in the slightest. The service was moderate and the workers were slightly attentive but I was very uncomfortable at the unfriendly behavior. What shocked me though, was the actions of one of the workers, Myunghee. I was appalled at not only the way she reacted towards me but her fellow employees.
One young man (today was his second day) came over to take our order and he was friendly and prompt, but in all honesty, had no idea how to explain the menu. This is understandable though, due to the short amount of time he has been working at Hobak. Myunghee had stopped by our table shortly after to take our order and when I explained I had already given it to another employee, she stomped off without a word and proceeded to interrogate the young man who took my order, asking him why he took our order and what it was that I ordered.
I was sort of shocked but dismissed it as her being in a hurry to serve other customers. Shortly after however, it was no longer busy due to it being after lunch time. I was further astonished when I watched as she barked orders at employees and yelled at individuals, including the new worker. At one point, she began telling off an employee in Korean even though I had just spoke to her in Korean moments before the occurrence.
This was rude, unprofessional, and embarrassing. Regardless if an employee has done something incorrectly, it is unacceptable to yell at them in front of a customer. Especially if a customer understands what you are saying. Regardless of this fact, people know how to read body language and it was very wrong to treat your colleague so unprofessionally in public. This is not only reflected poorly on Myunghee herself, but also on Hobak.
OVERALL EXPERIENCE: 2.7/5
This is not a restaurant I will be returning to. I felt as though the interior was adorable and that the decor really reminded me of Korean nostalgia, however I cannot find myself enjoying the lack of variety and professionalism at this restaurant. I really wanted to enjoy this location due to the wide acclaim and the response amongst my peers, but the horrible service was not worth it.
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