I've eaten at the L&L chain plenty of times and I know what to expect. You shouldn't eat at an L&L expecting the best Hawaiian food ever. That being said, I must say that I've enjoyed this location more than most of the ones in Los Angeles. The food tastes better and it's always hot! I also had a nice conversation with an employee while waiting for my food to be cooked. I must admit that I'm glad they didn't change the building after they moved in. I like that this location looks like a diner...haha. I'm giving it 4 stars because it's good compared to other restaurants in the same category. It's not fine dining folks, get over it!