Horrible
Tech shows up and tells me I need a compressor. Leaves.
Comes back the next day - does nothing
It took 6 days to get a call from them From when I called my Home Warranty Company First American Home Buyers Protection. The smart @$$ sales guy at FAHBPC tells me he called the CNN and they answered right away. When they get the part they will install it. ARE YOU KIDDING ME? 7 days with no heat. Temp was 40-52 at night