My lady and I had always really enjoyed Paradise bakery before they started the switch over to Panera. The food was always good and you get a free cookie! Since they switched, we have been going to this Panera and to be frank it's terrible.
When it first opened I swear it was not that bad, albeit expensive, the food and service kept us coming back. However the past four or five times we have gone the food was awful. The sandwiches are way smaller than they used to be and commonly have very little ingredients on them. For how expensive their food is I would hope for more. I got a grilled cheese and the bread was rock hard and the cheese looked and tasted like it had been melted on it months ago.
In addition, this is one of few places I have to double check my bag when I order to-go because they never get my order correct! Not just a roll or something minor but entire sandwiches before. Stop offering me free cookies when I have to come back and just get my order correct!
I'm sorry but three strikes and you're out with me. I will go the extra few miles to go back to Paradise. I wish Panera had never taken them over. If you are in the area and want a soup and sandwich go to Pot Belly. Way better food, without all the grief.