I ordered/picked up some take out last Thursday on my way home from work. I called ahead and placed an order for two different types of wings and a salad. I was a little hesitant given the reviews I read but I had great service. When I arrived the hostess came over with my order and without asking she went through each item opening and showing me it was exactly as I ordered. Her register was locked - it was 5pm on a Thursday so not too surprising - so I had to go over to the bar to pay, not a big deal. The bartender was busy but she got to me as soon as she finished with the person she was closing out. I'd definitely go back, the salad was great, as were the wings. Personally I like their spicy teriyaki wings the best. It was my only time there but I found the staff very pleasant and attentive.