I love this place. The staff is very friendly, courteous, and attentive. My puppy, Dresden is a little roughhouser and has the best time ever here. He cannot WAIT to go inside and play with his friends. I watch him on the cameras and laugh constantly. As I mentioned, the staff here are very attentive, when play gets a bit too hard they are right there to break up the antics. When pick-up time comes around they always point out scratches Dresden may have gotten. Dogs like to play! I've never seen anything that wasn't utterly superficial. I also use them for their Home Buddies service and their spa days are awesome, too! This place spoils your baby.