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  • I have been going here for years. Most days 3 stars, every now and then 5 stars, and now myself and my husband will never come back to this restaurant. The service was terrible. The server seemed to be overwhelmed with his 4 tables. The table next to ours was complaining as well with more complaints than I can imagine. I've been in the service industry and still am for 22 years. Never have recieved my salad after my meal and have never had cold crab legs. Saw on my bill the crab legs were taken off as I requested (with no apology or replacement by my server) just an "uh...ok..and off he went. Never seen a server so frazzled with 4 tables, maybe a bad day? Don't know. His attitude was the same with each table he dealt with that I observed. On my bill the reason given for the crab legs taken off were "customer didn't like" Are you freaking kidding me??? My favorite food of all time, just don't like them cold! Weird? And I still tipped that jerk $20 & it Would've been $40 to $50 per my norm if the service was good, but it was horrible. Something I also noticed, no manager responds to any of these yelp reviews, so in short, Black Angus doesn't really give a shit about our experience or opinion. Btw, manager took out drink order, brought our drinks, then we saw our server. Never saw manager again unail she told my husband to have a good night when we were leaving! Hahaha!
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