I've been in retail my whole career. I know good service. If you need great service this is the place to go. I had an issue with my Samsung 6. Rogers said I nèedex a new phone and had to buy out my contract $281.00. ASURION holdsthe extended warranty ($11.00 per mo.) Wanted $200.00 deductible. These guys fixed my problem in no time and with no cost. I was frantic because my life is on this phone. Thank you for your honest and expert service.