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  • Tonight was very disappointed. We come here pretty often considering a neighborhood steak to go place but recently service has gone worse & worse each time we visit. This place from hostess to server, busser, food runner have no smile whatsoever. Tonight the server name is Sam. The place was very loud as usual when he was taking our order, he stood across the table from me and said I can't hear you. We're 2 pax at 4top I'd think he should stand between us? Or do you expect me to yell at your face? I looked at him for like 2secs waiting for him to come through but no he just stood there. Then I can see his not so happy face again when I ordered steak salad as my entrĂ©e (I'm 7 months pregnant can't eat too much w small stomach) he didn't even ask how to cook the steak I had to remind him. The food runner dropped the food my mid cooked steak was too raw (I can't eat raw meat throughout the pregnancy) my hubbys ribeye was way too salty. he never asked us once if everything is ok so we couldn't address it. When we were ready for our check he finally showed up! Hubby usually tip over 20% , tonight he still tip around 13% (I'd just tip $0) our bill was around $80. When we about to walk out He has the freaking nerve to stop us and asked us about the tips. Wow really? You know your service sucks.He asked if we would like to talk to the manager. We said no we are not here for a comp dinner. There's no need at this point. Tips is based on your performance not mandatory. We were just very bumped tonight cuz we like this place a lot. probably won't be back anytime soon.
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