We came here on a Sunday around lunch time. Surprisingly it was not busy at all except couple of reserved parties... it might get busy later of the day as there were many birthday party name listed at the front desk.
We only waited for a short while before someone greeted us and brought us to a table. Our server was Chris, he was polite and knows the menu. Less than 15 mins, our foods were at the table. The kids meal is a little small but the steak sandwich was tasty. I wish the bread was toasted or one of those French baguette bread instead of soft bread. It was fresh and still delicious.
There are many games available compare to the playdium. It wasn't busy at all so we get to enjoy the games without waiting. The play area was clean and staff were friendly. The play token per game ranges 3 up to 12 credits. I guess depend on the play card you purchase... it can range between $0.50 to $2 per play.
Will definitely come back again... but early morning.. since most reviews with few stars seems to visit the place late in the afternoon or evening where complaints are about being too crowded or poor services.