This is a letter I sent to the manager at Napa. Great food, experience, atmosphere..... A must try!
Hello Jamaar,
I wanted to let you know about the wonderful experience my friends and I received at your restaurant the other weekend. We chose Napa for my birthday dinner and it was such a delight.
We had reservations and naturally, there were several members of the party that were running a few minutes late. We early arrivers decided to wait and have a drink at the bar while the others were arriving. While there, John was a gracious bartender and so attentive. He brought out a lovely cheese plate. I mentioned that we had not ordered the cheese plate and he stated that it was complimentary. Minutes later, he brought out an oyster plate. I asked him if he knew that we were dining because of my birthday and he replied, "No." I told him how appreciative and thankful we were even without knowing it was my special night.
What great service! I simply want to applaud your staff for a fantastic evening. The dinner after our bar experience went just as well.