rev:text
| - Too bad there's not negative integers on Yelp. I only hope someone from the group reads this review and changes the way it conducts business.
As we just moved here from out of town, we saw a property of interest and emailed one of their agents, Karen Ganz, to see a property. Evidently, she wasn't big on email and insisted I provide a phone number of contact. When provided, a week later, nothing. I emailed once again, and I received a snotty message on the phone leaving me her number to call her. Good grief, can we get with 2011?
When I did call her, she wanted to know my employer before even discussing the property. Hmmm, no. As we had setup appts. with 3 other realtors to show their properties (as we like working with the selling agent, always seems easier, until now...), never once did anyone ask that. Although I have graduate degrees up and down the other, it's none of anyone's business what I do if we're interested in viewing a potential property to buy - let alone in this market!
I should have been the better person and just laughed it off, but I found it offensive and refused to deal with her after that. How rude. How pretentious. How unprofessional.
So, Walt Danley Group, please let your agents know that communication is 50% of the job, professionalism and knowledge accounts for the rest. Good luck.
|