Let me say first the actual doctors, nurses and techs are wonderful but the process for making appointments and explanation of procedures is lacking. I have been here three times in the past two months. First procedure they neglected to tell me I need to come back the next day to measure radiation levels until I was at my first appointment. Second procedure they went over the explanation and made me wait and hour and half hours more. They had to go get the pill they were using to use to kill off my thyroid. Apparently people don't do their homework and they say once they explain the procedure people opt out. Than have your appointment peeps explain this so we know our total time in. Third and hopefully final waited for 20 minutes. They didn't call my name. Went up to front desk and they had crossed off my name but never called my name. Here's the part that stinks. Appointment is 0700 for an 0800 procedure. It's 8:25 and still waiting. This place is unorganized and does not value patients time. I had to chase my records down and drop off for them. When asked why they don't do this as is their job she said she was unsuccessful. So let me drop what I am doing and do your job. So many things not right with the up front process of this place.