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  • Go here if you would like to be accused of shoplifting. Even though you insist on them checking every part of your diaper bag, stroller, self and baby. They didn't find anything. Apparently widow shopping and killing time is not allowed here. The General Manager, Russ is a complete and total prick. He Yelled at me in front of multiple employees and customers. As I was leaving (already out of the door with my 9 month old) he yelled sarcastically "your a real mother of the year" and then laughed. At least 3 employees witnessed this and multiple customers. One customer who witnessed this asked me if I was okay. I went about my day and walked down to Target (a few stores down) and met up with my friend and her baby. After Target we walked back to our cars. We had to walk past Best Buy to get to them. She and I stopped in front of the JC Penny to chat for a few mins before going our separate ways. I saw the GM outside staring at us. I mean he was REALLY staring. Then he started walking towards us very quickly. I couldn't believe it. I really thought he was going to come up to me and say something. Then he walked into JC Penny and was talking to some of the Employees. I knew something was up. My friend and I walked in and kinda just hung out in the area to see what would happen. He talked to what looked to be the store manager. Then he left. I then went up to the store manager and was very polite, as was he, and asked if the Conversation between the Best Buy employee and him had anything to do with me and understood that It probably wasn't my business to even be asking. The manager told me that the Best Buy employee had asked him if they had loss prevention and then told the JC Penny manager to keep an eye out for the girl with brown hair, the pink shirt and the stroller. (He described me) i couldn't believe it. I was obviously more than pissed off that Russ (GM) had the nerve to go into other stores making them believe I was some sort of threat. He had completely gone out of his way to try and make me feel and look like a fool In front of so many people. I have contacted head quarters and was hung up on midway through my complaint. I then wrote a very lengthy email. I will never again shop at this joke of a store. If your in the mood for being insulted, please, go pay this store a visit and be sure to ask for Russ.
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