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  • This place makes me sad. I'm new to Vegas from California and have never been to BWW before; therefore I was elated to learn of their AYCE wings from 11-2 lunch special. Stopped in for lunch after a midterm with the girls yesterday. The waittress Danielle S. seemed to be the only waittress in the entire restaurant (with the rest of the staff standing around socializing &doing the minimal). It took 50 mins to get our order, even though Danielle S. reassured us that it only takes 8 mins to make :O ...... We had 1.5 hours for lunch from class after the exam and we were stuck at this joint for almost 2 hours. The waittress was nice BUT DID NOT UNDERSTAND when we mentioned our time constraint. She lagged getting our orders and spent 20 mins to get the bill. Completely unacceptable to spend 2hrs for lunch. Asked for confirmation of the bill several times; did not know how to split a bill; felt the need to write "YOUR COPY" & "MY COPY" on all our receipts so we know where to sign because apparently we all do not know what merchant means. I asked another girl who did not seem preoccupy whatsover for help because we had to get back to class and she responded that there was nothing she can do and it will be a minute. THE FACT THAT WE HAD TO GET UP AND STAND BY THE REGISTERS AND WAIT TO BE RANG UP IS HORRIFIC. Rude ass employees with grade school manners. The manager was present but did not care to acknowledge the problem; simply told us to wait for our checks!!! I'm sure other locations do not treat people like this and they do not deserve your business. The one star was for the wings, the only thing that made sense.
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