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  • Terrible. Never Again! I bought a wheel and tire combination set (4 wheels and tires) from these clowns last year. The price was right, but the product, technical knowledge, and customer service is terrible. 1) They over tightened my wheel to the wheel without pre-greasing the bolt (should have been hand tightened!). I had to pay my mechanic $120 to get the lug nut off the wheel and car! 2) One of my wheels had a fracture in the wheel which caused a slow leak (I suspect it had been there all the time as I drive my car too infrequently to have caused such a fracture. 3) Called them up to ask for a quote for a replacement wheel and was told to send an email with the information. After a week with no response, I sent a follow up email. No response. I wasn't even asking for a free or discounted replacement wheel, and they still wouldn't even return my emails! 4) While on the phone, the guy (Chris) seemed like he was distracted and paying more attention to his buddies in the shop and couldn't wait to unload my call. I have a suspicion these clowns may be selling seconds and overstocks, this is why they aren't keen on after sales service nor keeping contact with their customers. It's a sell and forget mentality. I DO NOT RECOMMEND Body Kit Warehouse. Meanwhile, a friend recommended a good place that got back to me and ordered my replacement wheel and will also put on the tire and balance it for $130, and this is while they were in mid renovation of their shop. Now that is how customer service should be done.
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