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  • Beware!!! I never leave this kind of review, so where to begin? First let me say I've been riding Harley Davidson for almost 40 years and always do my own work. Not a trust issue but part of the riding experience. I needed a new front tire and only use Harley Dunlops. I have 3 motorcycles and have great respect for the parts guys at Desert Wind so decided to let the service department perform the simple task of changing that tire. The MC came out with a new tire and fresh wash. Before I left I noticed that tire had markings from something slung by the tire all over the wheel and new tire, but not the rest of the MC. No biggie, it was a free wash so why complain? Figured i'd just wipe it down when I got home. Took a clean towel and some windex to the wheel and to my surprise what was on the wheel WAS ON THE WHEEL! I called the shop and was told to bring it back in. The service manager told me that must have been on there before i brought the MC in, Like I said I do my own work and I know every part of every MC i've ever owned top to bottom. Something from his shop etched into the anodizing of my Performance Machine wheel PERIOD. His reply was not hey sorry lets get the wheel off and see what we can do, it was well I'm not buying you a new wheel so get his MC out of here. NICE. Never ever will I spend another nickel in a shop that someone knows how this happened but they all stood around staring at me while the service manager told me to leave. I only hope this will help the next guy to not be cheated. Y'all been warned.
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