The worst experience in a lounge I've ever had in my recent lifetime. I was moved, shuffled from table to table - I had a waitress actually plop down a 'reserved' sign on my table while I was sitting there with no explanation.. WTF? Whilst being shuffled around arbitrarily, the pianist played at full volume and the servers never offered to move my drinks ever.. despicable service levels for an overpriced, bloated self important lounge.. I'm disgusted and will never return!!!
As a guest of the hotel and a frequent visitor, this treatment is a game changer. I will never book my colleagues and friends here ever again.