The maintenance men that they employ have no training and no skills. Therefore nothing gets repaired. They also do not communicate with those working in their office so tenants are left with constant unanswered questions and not respected.
The ladies working in the office basically hide in there and talk to you like your dumb or your bothering them. If there's something that their maintenance men cannot fix it's basically your problem because they won't be back out to take care of it.
There are bad decisions in life and renting from King Futts is one them.