I don't know what their products are like, went in to get information and possibly buy a motorized bike. We got the feeling that the the guy working there didn't have the time of day for us, didn't do much to answer our questions and so we left without a bike. Really, we don't know any more about their products now then we did before stopping by the store. I can only imagine the frustration of having to go to them for help if I did buy one of their bikes. By the way, this was the Phoenix location.