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  • I cannot believe the unprofessionalism and terrible customer service from this place. They expect you to keep your appointments and cancel the appointment with time, if you don't they will charge you for the service anyway. However, don't expect the same from them. They will not call you to let you know that your appointment has been canceled or changed. I called to complain about the constant change on my appointments without letting me know. I also complained because my nails chipped in less than 24 hours, and also because the lady that did my nails forgot to put a clear coat on one of my hands, so one hand looked really shiny and the other one looked very opaque. Because she put lotion on my hand I thought it was the lotion making my nails look so opaque. When I came home I washed my hands and realized that she had forgot to put the clear coat on one of my hands. I understand that people make mistakes, however, I would have expected an apology. When I called I was transferred to the manager who was incredibly rude and proceeded to yell at me. I will never go back there!
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