I know I work my service advisor Joel nerves but he always goes above and beyond to help me . He has been my service advisor for 4 years and I always receive nothing but the BEST service at this dealership. I love the service department and my Lexus ES 350 . I am a Lexus customer for life !! I have to purchase a new Lexus because I only trust Joel with my car . On top of that he always takes my coupons . Great job service department!!