The studio is very relaxing and beautiful so that was great to walk into. I had An appointment with Kim, so when I entered I was immediately approached by her which was great. She was what seemed to be very friendly and then she made a comment that rubbed me the wrong way. She mentioned I look very different from my pictures -- mind you, I love makeup so when I put makeup on I look like a different person however that was totally unnecessary. Lol like girl, come on. Honestly I was ready to walk out however I did not because I was leaving for my trip the following day.
Prior to actually doing my lashes, she had me lay down and she failed to tell me she was going to clean my eyelashes at that time so all of a sudden whatever she used to clean my lashes was all up in my eyes. VERY uncomfortable (I've had my lashes done many times before so yes I know they clean your lashes).
At the end, some of my top lashes got glued to the bottom lashes and she ripped them apart (which hurt).
All in all my experience wasn't the best however because of the good reviews I'll probably be back for another technician. However the lashes themselves were beautiful and I got compliments everywhere and they lasted me over a month!