Disorganized in every way. And once you leave the hospital, it's not over. Their billing department is horrendous. It's like it's their goal to send you to collections-- even when you're making monthly payments! They've sent me bills with random different amounts on multiple occasions. I've tried going back to the hospital in person to speak with someone to get it all sorted out-- what a joke. No one knows what's going on. Ridiculous. Meanwhile, I've also had to go to St. Rose San Martin for an even more complicated issue, and it's been smooth sailing dealing with them in comparison. Skip Spring Valley at all costs, especially if you want any sort of decent treatment.