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| - Save your money! I went there today for a facial to treat myself on my birthday. The one good thing was that I got a last minute appointment (but now I know why). When I got there, the aesthetician was not even there. Without saying anything except to get my name and what my appointment was for, the receptionist looked around and then got on the phone. No explanation or help offered to me. Finally someone else walked up and offered to help me. I think the receptionist was on the phone looking for the aesthetician, but some explanation or assistance would have been helpful. I stood there for several minutes wondering what to do before the second person finally helped.
Turns out the aesthetician was late because she said she had a sick baby (okay, I'll cut her slack for that). On their menu of services, they only list the facial name and price, so I had to ask what the differences were which would normally be no problem, but the aesthetician was Asian with a thick accent (again, no problem as long as you don't have any questions). What I gathered was that the most expensive facial on their menu ($100) had four extra masks, so I went with that one.
First my comments on the aesthetician: she was very amateurish and her movements felt unsure which made me uncomfortable. She left the room 3 or 4 times presumably because she needed supplies. She didn't say anything as she worked which would normally be fine, but my eyes were closed (more on why in a minute) and she would plop these cold globs of goo on my forehead which made me jump every time. Back to why my eyes were closed... when she was plopping goo on me, she actually dropped some on my eye which thank god for quick reflexes closed in time, but then it was all over my eyelid and in the corner of my eye. I didn't get it all out until I got home and washed my face. She got that stuff in my hair and in my ears, too. Messy!
My comments on the facial: The facial was a huge waste of money. That is, unless you like being petted for roughly an hour for 100 bucks. She put lots of goo and cream on my face and rubbed it in (it was relaxing; gotta give her credit for that!), but it didn't seem to do anything. She put me under light steam for a few minutes at the beginning, but it really wasn't close enough or long enough to do anything. After rubbing several different types of goo on me, she put this really super thick mask (the one that dripped in my eye and ears) on my face. I think it was roughly a inch thick. Then, she put another mask on top of that one - how does she think that's supposed to absorb into my skin?! Aren't the extra masks why I paid $100? Then, the masks kinda hardened and she sorta pulled it off in large pieces. No exfoliation (unless you called getting rubbed with a smooth cream exfoliation) and no extractions. It was a super lame facial. I could have done more at home and saved myself the 100 bucks (plus tip!). Plus, I only counted two masks, and one was on top of the other...
The pedicure chairs are right outside the facial room, so I had to listen to toe nails being clipped the whole time which seriously grossed me out. The walls were paper thin and you could see the light peeking in between the wall and the ceiling in the facial room.
The aesthetician was a nice girl and the salon is attractive on the surface, but save your money and time - go elsewhere.
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