I was really disappointed in the service. I love the Eastern location and was hoping to enjoy the same quality at the rampart location...but no. The bamboo massage was great, but the girl who did my nails did not know what she was doing. She had to keep asking what to do next and continually made mistakes. She asked me at least five times which layer she did last on which hand. She kept accidentally wiping the polish off and having to redo it. She was a very sweet girl, but I expected someone who knew how to apply shellac nails. Also, the lady at the front ignored us when we arrived. No one told us when to move from the spa to the salon. When I went to ask someone what I should do next I found the receptionist eating behind the counter. I will NOT be returning.