Texas Roadhouse is great for a dependable family option. Though my kids are generally very well behaved when we are out to eat, I don't have to worry about getting the stink-eye from a neighboring table when our toddle shrieks with excitement about something. We are early diners, so we don't often have to worry about crowds. But I highly recommend the call ahead option if you want to eat there during prime time.
Texas Roadhouse is known for their freshly baked rolls and the sweetened butter they serve with them- always a hit. I alternate between the roasted chicken (most times very juicy and moist, but I have had several times where it was dry) and a small sirloin (well seasoned, but I tend to ask for smaller steaks cooked a level less than what I would usually ask for- i.e. medium-rare as opposed to medium). The sides are good. The baked potato soup is really tasty. Mashed potatoes are good. The salads a good and generous (tip: the standard salad with a meal comes with egg on it - make sure to ask for them to omit the egg if that's not your thing). Husband leans towards the pulled pork, as he is obsessed with it. The kids like the chicken fingers. One area of complaint- the kids' mini hamburgers were the tiniest piece of meat I have ever seen on a bun.
Service is generally anywhere between competent to good. On occasions where we have had a problem, management has always been quick to resolve it. On certain occasions they will bring out plastic cowboy hats for the kids, which are a huge hit.
Warning to those of you with birthdays- if you tell them it is your birthday, they will bring out a saddle for you to sit on while they sing their happy birthday song to you!