I order online which is so convenient, the app is very easy to use. But when you walk in to pick up your order they take your money and decide there and then when you get your items. If you tip, you get it almost right away or when it's ready. If you don't tip, then they go back to what they're doing and make you wait.
Also, what's up with the delivery drivers parking in the handicap parking spots. I'm watching people who legitimately have the right to park there to go either Big Lots, the dry cleaners, or Papa Johns, and they have to park across the parking lot and walk through traffic to get to where they need to be.
When ordering I like to use the app, it's easy to use even when customizing your order. But be kind to your community.