I've been coming here for over a year and I at first I loved it but lately my experiences have just been getting worse and worse. The staff rushes. I'm not paying them to rush, I'm paying them to make my experience worthwhile and to be satisfied. The staff won't listen to my requests and will decide what THEY want to do. A few have serious attitudes and will make snide and rude comments.
Yesterday, I took my mom and myself to get a pedicure. The lady kept hitting my moms foot when she wanted my mom to move, but wouldn't speak directly to my mom. With a pedicure you're supposed to get hot rocks massaged on your legs and feet which my mom always looks the most forward to. My mom unfortunately has psoriasis and the women is too afraid of my mothers skin condition wouldn't even massage them for her.
Now for myself, the lady who did mine kept clipping at my big toes and I'm certain I'll be having ingrown toenails because she kept on cutting them and picking at them. I knew my toes were fine because I went there not even a month ago and they trimmed them for me. I left them alone during that time so I knew they just needed a quick clean up, not her butchering my toes. As well as her paint job was absolutely terrible and disgusting. She didn't clean up and made my French tip uneven. In fact I told her I wanted a French tip but I wanted the tip to be gold, not white. But she wouldn't listen to me and went on to do a white tip with glitter on top.
Overall, I regretfully will not be coming here anymore which is unfortunate because it's right down the road from where I live. But I won't be spending a pretty penny on a place that does such an unsatisfactory job.