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| - My bf and I went to check out a 2008 Acura TL Type S. We were advised to leave a $500 deposit for a test drive which will be returned to us if it did not perform as promised. All my bf's personal information were then collected and the salesman, Peter, proceeded to fill out an application for a loan assuming we have already agreed to purchase the car. I wasn't too concerned about the credit application process because I knew it was just a sales tactic and I would still have the final decision whether or not I'll be purchasing the vehicle. Before heading out to test drive the vehicle, I asked Peter once again if our deposit will be returned if we didn't like the car. Peter smugly replied he was not after my $500.
After test driving the vehicle and giving it a thorough inspection, we had a few concerns. The main reasons being, the engine seemed a little weak and the trunk was not flushed with the car. It seemed as if it was improperly fixed or replaced. Peter convinced us everything is just a minor problem and that he will have the trunk adjusted by tomorrow. To "put things into perspective" for us, he said we're only spending $15,000 on a used car, as long as it drives good we shouldn't be too concerned with the cosmetic of the car.
We made plans to come back the next day to check the car after the trunk adjustment. That night, we test drove another 2008 Acura TL Type S from a private sale and the performance differed greatly. My bf went back to Bay Auto Zone the next afternoon and told Peter we will not go ahead with the purchase of the vehicle because we were not content with the performance and the body. Peter was obviously disappointed as he had already sent the car in to the shop. He refused to return the deposit and after some arguments, he said he will reimburse us the difference to account for the cost to fix the trunk. My bf told Peter he would have to fix the trunk regardless if he wants to sell the car. As things escalated, my bf said $500 is not very much money and they can keep it if they want but karma will come around. Peter said $500 is nothing to him as well, it's just pennies on the Porsche. My bf left the dealership and as he was sitting in his car, Peter came up to him and returned the full $500.
We fully understood that we may have caused Peter the hassle of taking the car into the shop under the assumption that we were going to purchase it and we're glad he came around and returned the money regardless. Peter was right, $500 is not very much money. However, I refuse to pay for something I did not purchase or agree to, it's just the principle of things. I walked into Bay Auto Zone expecting to test drive the car and hopefully be able to compare it to other Acura Type S models in the market before making a decision. After all, how would I know if the car he was selling was as good as he says if it's the ONLY Acura Type S I was able to test drive? Peter used an extremely aggressive sales tactic which obviously backfired on him because in the end, he lost time and money. Aside from the car situation, I was extremely annoyed of his attitude and smug comments about money.
We headed down the street to Queens Auto where a much less aggressive salesman greeted us and allowed us to test drive a 2009 BMW 328i Xdrive without leaving a deposit OR applying for credit. He calmly talked to us about the car and allowed us to explore the market because he was very confident in the car he is selling. He refused to take down our credit info until he knew we were 100% content with the car we chose.
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