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| - I've been to this restaurant at least 10 times in the last few years. Everyone has raved about it in their reviews, but I've had 2-3 bad experiences here.
One time the chicken terriyaki was clearly undercooked with blood coming out of it - clearly not edible. When we sent it back, the waitress told us that the chef said it was fine to eat and that the "chicken had large veins."
On another occasion, I was alone, and was served by an inexperienced waitress. Usually everyone gets a complimentary crunchy noodle soup and sometimes ice cream. I got neither - even though I saw all other tables getting these two complimentary items, and almost felt unwelcome. I can understand if a restaurant is packed, I'd go somewhere else or I'd eat faster, because I know the restaurant industry is tough. But this restaurant is never packed.
On a good day, this restaurant is 4 stars, but based on these experiences, I will not go back. I'd rather go to Seoul House (in the adjacent plaza), which is almost as good, cheaper, and more consistent.
If you choose to come here, I think the lunch bento boxes are better than the sushi.
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