This car wash and all other locations got bought by cobblestone and since then the service is really horrible. I purchased a monthly pass at the Ray Road location (like I do every month) and it was still valid and they basically called me a liar because it wasn't showing in their computer system. The manager wasn't helpful at all and after a few minutes of arguing (and I'm not an argumentative person) I just figured it wasn't worth it and said I would pay for wash. Then she wanted to charge me for the more expensive wash I didn't ask for! I said I'm not paying for that and at least she just charged me for the wash I ordered. I got similar bad service at the Mesa and Gilbert locations since Cobblestone has took over. This will be my last visit.