The room itself was ok and the price was fair but even though we checked in on a Friday we were told that our room service wouldn't clean the room until the following Friday. When it wasn't cleaned after a week, we notified the front desk. After returning the next day it still wasn't cleaned and we received a note from the manager indicating it would be done the next day (yes...9 days uncleaned) BUT we were leaving the next day so that didn't help at all. No discount or considerations were given as a result until I filed out the questionnaire presented to me via email. The grab and go bfast was skeletal with only a muffin, fruit, granola bar and very weak coffee. The night clerk was foreign and did not communicate well. They initially charged my card well over the online quoted price but then gave me the quoted discount after the room charge...very confusing.