Check in was wonderful. We upgraded to the renovated tower for an extra $20 a night which was fine since we initially reserved our room at around $60.
The room itself is nice. An empty mini fridge is provided for each room. We save a lot of money by buying some water bottles and snacks. They have in room internet but it is not wireless. We had a great view of the pool and strip.
The off strip location can be a good or bad thing. They do offer shuttle service to Bally's, Paris, and Harrah's around every 30 minutes. And I mean 20-30 minutes. I would have wished they had more shuttles operating more frequently, especially since the World Series of Poker was taking place. However, if you have a car you're good.
Restaurants: Not the best selection. If you're looking for fine dining, don't eat here. Although I did like Gaylord India and the wine cellar. Shopping is not that great here either.
Pool: Loved it. The crowd was not annoying like they are at some of the pools on the strip. Also, if you're not a Rio guest but sign up for the total rewards card you can use the pool for free.
Customer Service: Outstanding. We had an unfortunate incident where we needed a jump to start our car. Rio guest services and security were so helpful and nice.
Overall, its a nice hotel. And if you're thinking of playing at the WSOP I would recommend staying here.