A 'conditional' pass was posted outside the place; already a sign for the worst. We were seated and there was a cold draft continuously present, with only a candle to try to warm ourselves with little success. Waitress forgets the menus and ignores us until my behemoth of a friend interrupts her. Said waitress mentions a service charge after we order. Waitress hurries back saying the menu wasn't updated and one of the items we ordered was more expensive then what was written on the menu. Waiter messes up the drinks and takes 10 minutes to make a new one--how do you confuse a cold milk bubble tea with tapioca for a cappuccino?? Total time it takes for all of us to get what we ordered: approximately an hour. Waitress says we can only split the bill four ways--there were 8, 9 of us. Just 'shoos' us out as we leave.
One star for the décor, lights were pretty if a little dim. Shame the service is so shitty. Food was also bland and tea was excessively sweet, like everything was premade. This place is good to break up with someone I guess, or to ruin someone's day in general.