DANGEROUS for kids and parents! Management does not care !
Went there with my kids on May 2nd, 2010 and got threatened by another customer ("shut the f&&% up or I punch you in the face") - the manager on duty did not care at all. His response was "thank you for bringing this to our attention".
Here is the incident in detail: my 2 yr old daughter was playing in the TODDLER area and two other boys (age around 6 and 10) were "playing" there too ... the boys understanding of playing was to PUSH and KICK other children as well verbally assaulting them ("wanna try me, huh?) ... the adult in charge of the two boys did not pay attention at all to what his boys were doing ... when i went to him to tell him in a CALM voice that he should perhaps keep an eye on them and that the 12 yr old should perhaps not play in the toddler area at all the man got VERY ANGRY and started to verbally ASSAULT me, THREATEN me, YELLING at me and point his finger right in my face etc !!! Even when I walked away he kept following me .....
When I described the above incident to the MANAGER on duty he his response was "thank you for bringing this to our attention" and then he just walked away without even talking to the other man !!! This is totally UNACCEPTABLE!!! Chuck E Cheese should be a safe place for kids and parent to hang out and have fun !!! the manager should be trained to not only care about CHILDREN BEING ASSAULATED and PARENTS BEING THREATENED on his premises - he should also be trained to handle situations like that professionally !!! I am extremely disappointed by this particular Chuck E Cheese location and CANNOT RECOMMEND this location to any parent unless you don't care about your kids safety !!