I have to say, for a professional establishment, the staff and service is sub par. Either they're poorly understaffed and too many duties on everyone's plate OR the staff isn't properly trained. I'm stuck using this place when I crave Nandos Bc it's the closest - but I have yet to encounter an establishment with such poor etiquette. I've been randomly hung up on, they get rude, or just plain don't provide satisfactory service.
I can't believe they screwed up an order and told me one thing on the phone and another to my husband in person. They made him pay extra, when they were really supposed to refund money. I'm not going to go all the way back over 5 bucks, but i will take the time to write a review.
This location and it's management needs to really get it together and give people consistent service. Even the food quality is hit and miss. Sometimes the rice is so dry, other times it's great. Today my chicken was cooked just right and juicy, but our fries were over salted and ridiculously soggy. I also don't know what type of garlic sauce they're using for their bread but it tastes more metallic than anything else.
Sigh. Place needs a service overhaul BADLY