Went on Saturday evening at 8:30pm, seated on patio, was moderately busy. One of the bartenders came to take our order after sitting there for over 20min. Took another 10 min to receive drinks, ordered spinach and artichoke dip which then came out quickly. We had no plates, napkins, and bartender never checked on us. The food was ok, if we had plates and were able to eat it when it was hot it may have been better. I had to go to the bar to order another drink and ask for plates and napkins. Even after that, the service never improved. Two more times we needed to go to bar to order our drinks, and waited for 30 min to get our check. By 10pm, the place was slow and there was no excuse for the painfully slow service. I do not know why this location seems to be cursed with completely inadequate staff that seem uninterested in waiting on customers. Total shame because the patio is lovely. Will not be going back.