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  • I recently purchased and redeemed a voucher for 80-Minute Reflexology Massage from Mary's Shiatsu from Living Social. I had a really difficult time getting in touch with anyone at the business to make an appointment. When I was finally able to schedule one, I was pleasantly greeted by a man and filled out some paperwork. I was then introduced to Mary, who I believe is the owner of the salon. She then started to make comments about the type of paper that I used to print my voucher out and was pretty condescending (which is weird, I know because it was about paper, but I felt like I was being judged because of my paper choice). I was then introduced to my masseuse, who had her purse tucked under her arm and seemed to be under the impression that her last client was her last client for the day because when the man at the desk told her I had arrived she looked at me, rolled her eyes, grunted, and literally stomped away to the back of the business. No hi, no handshakes, nothing. Clearly the man felt the tension and said, with a forced smile, that she would be right with me. After another 10 minutes or so, she came back up to get me. The reflexology massage itself was okay. My masseuse CONSTANTLY coughed during the entire massage and twice had to leave the room for a few minutes to regain her composure. I hadn't brought cash for a tip and I asked the man at the counter when I got there if I should run and grab some cash since I had arrived a bit early and he said it was no big deal, I could put the tip on my debit card. When I handed my card to Mary on my way out, she asked me for cash and when I said I had none, she said it was inconvenient for her to run the card, but she did it any way and told me that next time I needed to bring cash. For the next several days I was getting calls from Mary's Shiatsu telling me, not asking me, to schedule an appointment for a full body massage. I actually had a message from Mary left on my phone while I was in getting the reflexology massage. I was really excited about the massage, but sadly, I won't be back.
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