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  • This review is on the Giant Philly Cheese Steak ONLY. I can't speak for the other subs because I have not tried them. Let's begin... Mmmm...Where to begin? ... O.K., I have read the reviews here on yelp before going to Jersey Mikes. Yes, all of the reviews are true. The good and the bad. I'm going to be honest and say that the sandwich part with the meat and cheese and bread were 5 STARS! Pictures don't lie, well, yes they can with Photoshop, but this is not photshoped. Just look at the photo, very sad pic of an under dressed sub. Back to the review of the sandwich, First, I used the online ordering for my sandwich and was told my sub would be ready at 2:37pm, I placed my order about an hour earlier. I arrived at the Surprise, AZ location at 2:39pm. Guess what, no sub ready. The girl at the register was the only one visible in the store and she said she just got there and had no idea where it was. She went looking for the order and said they don't make the hot subs until just before the scheduled arrive time. Not true, because I was standing there at 2:39 with no sandwich in hand. To make a long story short, trust me there is more to our conversation, very bad customer service and operating procedures from management. I left the store at 2:45pm. Knock a star and a half for this infraction. Now to the tasting of the sub. AWESOME! I ordered it with bacon and wow! Now for the knocking off of another star and a half. Pictures speak louder than words. No cheese in the middle and the ends are both empty air in bread!?! Like I stated before, the sandwich with the steak and cheese and bacon were AWESOME good! Jersey Mike owners of this location, you have a problem and you need to fix it. Long story short again, $16.37 for the sub, that's with tax. Not worth it.
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