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| - Definitely a fun hotel with a unique style. The atmosphere was cool. Rooms were large and comfy. The only downside we had was the staff. Very indifferent and not helpful. First, we arrived at check in time, and was told our room wasn't ready. After hanging in the lobby for an hour and a half, we checked again, and our room still wasn't ready. We accepted a different room type, and they gave us a little discount on the room That was nice, but now we were rushed to get ready in time to get to something we had scheduled.
Next when we came in from our evening out, we stopped at the bar to get some ice. There are no ice machines available for guest. The bartender said they were out of ice buckets and handed us a shopping bag full of ice. It was weird and awkward.
Next when we went to bed, our daughter started sneezing. We realized it was the feather pillows. I called the front desk to see if they had any foam pillows. The clerk said he didn't have time to get me one, and to go check the duffel bags that were hanging in the laundry room. So in my pjs, I shuffled off to the laundry room. No pillows. Checked the laundry room on each floor, no pillows. Daughter ended up having to sleep without a pillow, just so she could breath.
It was just little things, but it really felt like the staff just couldn't be bothered.
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