We ate here on 11/9. Marcos was our waiter. He realized that it was taking too long for our food to come out, and went to investigate. I'm not going to write out the details, but Marcos figured out what happened, and then made it right, without us having to initiate anything. I really appreciated that from him. Too often service businesses make mistakes, and then put the onus on the customer to try to resolve the issue. But on this night, Marcos made it a very special evening by taking good care of us on his own initiative. We will be back for the great service and the excellent food.