If you want to service your car, ask for Jeff! I recently bought a red 2008 Honda accord V6 coupe and had the check engine light on with code P0497: EVAP system low purge and had been experiencing a little jerk from 1st to 2nd gear. Jeff rode with me to diagnose the problem carefully and he really really knows what he is talking about. In addition, I also experienced a weird popping noise from the ceiling and was having trouble figuring out what it is for almost a week, and Jeff was able to spot the problem within a minute! I highly recommend him as your trusted mechanic. He listens and symphasize with you on your problems. And he is very knowledgeable, professional and easygoing. This is not your average service guy. He is awesome! Also, I recommend anyone who takes their cars for service do a little research ahead. That way you will know if someone is ripping you off. Jeff certainly is very honest because everything he said was pretty much what my research indicated.