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  • Awful, rude and we had unacceptable treatment! We have just moved here and went 2 weeks ago because we called and they said they have a dog friendly patio. We have a 3 1/2 year old Golden Retriever that does not move and sits by our feet. We were treated great,patrons loved him and we had an ok meal. We went back tonight and we're the only ones on the patio and brought our dog again. We were told he was not welcome. I stated that he was a service dog and we ate here before and we could eat inside if we wanted to but just wanted to bring our friends here because my daughter was leaving and would eat outside. We were already seated and the Jr. Manager came out and asked if we were lying about him being a service dog? I said we have a vest in then car and I would get it. We normally go to places that are dog friendly and do not have him wear the vest because it draws attention that we really do not want. I went out and got the vest and showed the staff. We had the vest sitting next to him and 4 different times they told us we had to put the vest on him. We did... We shared the law about service animals and what they can and can't ask but she was just getting her information from the owner and doing as she was told. We were with a man that had PTSD and but they still would not listen. My husband was so upset he left the restaurant and we ate without him. This establishment has no signs about the policy and are unaware of the laws. What made it even worse was when we went inside to order a drink the whole staff was talking about our situation and on the phone with the owner. We were very embarrassed and I hope people get the proper training. Our dog never moved and one of the servers said they did not even know we had a dog. We respect that some people do not want animals around the when they eat so that is why we eat at dog-friendly places to respect that. Why is it ok one day and 2 weeks later we are embarrassed? Service was awful, food was cold and they forgot half of what we asked for. We paid the full bill and will NEVER eat here again. Go to someplace else that knows the laws and cares about people with disabilities.
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