Went here because they discontinued a bra that I really like. I called ahead and the woman who answered was rude, telling me they were really busy but she would try to look. She came back and said they did not have it.
Since she sounded like she did not really bother to look we drove out anyway. Surprise surprise, they had it, but not in a color I liked. While I was looking, that same clerk managed to boisterously greet everyone in the store and give them some scratch off ticket. Somehow my partner and I were completely ignored, even at one point when I was standing just a few feet from her. It wasn't until I went to the dressing room that another clerk, very friendly with a Spanish accent, was nice, helpful, and even checked other stores for me for the bra I was looking for. She was great. The other woman was not. Not sure if it was that she's homophobic or what, but I'll be checking out torrid instead next time I need to shop around here. Maybe I just don't look important enough to shop there. Or straight enough.