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  • This was by far the worst hotel I have ever stayed at in my life!! We had all our guests stay at this hotel for our wedding. We also stayed Friday night before the wedding with the wedding party. This hotel was the most stressful part of my whole wedding. It started the week before the wedding when they lost all the agreements that we had made a year before regarding comped rooms, shuttle, reservations, and blocked rooms. They were not accommodating to the number of comp rooms and only comped half of the rooms we had agreed upon. Then they were telling our guests that the reservation was full when we still had 50 more rooms on the block just so they can charge them more money. We had 20 rooms booked on Friday and 55 on Saturday. When we checked in Friday night, they did not comp the rooms they agreed with. Their rooms all smelt like smoke and their owner/front desk person was beyond rude and not accommodating. On Friday, none of the keys were working to get into the rooms, one rooms air conditioning didn't work, and one room smelt so bad that they had to change rooms. We spent over 2 hours at the front desk the night before our wedding. We were not happy. Then on Saturday, all our guests were checking in and they were assigning 2 people to the same room. People were walking into their room and other guests were already in that room. This happened to probably 20 of our guests. Their system was down and they had no organization. The owner was so confused and had no memory of anything that was discussed earlier. If you do stay here, make sure everything is agreed upon in writing and signed. They do not follow through with their word and can't be trusted unless it is written down. On yelp they had replied that their pool was open for 24 hours and that they comped for every 10 rooms booked.... well none of this is true. Thank god that the rest of the wedding went well because this put a HUGE damper on the wedding weekend. DO NOT STAY HERE!!!!
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