I have been going to John Roberts for 13 years now. I started off going to the mayfield location while in High school. I switched to the Chagrin Falls location in 2006. Angela and Gina both style my hair and my four year old son's hair also. I love quaint and charming look of the salon and the friendly staff. The store manager Dana, is extremely sweet and very accommodating. She always makes me feel welcome and comfortable.