I changed my one star to two stars because the students care and are professional. However, Administration is uncaring and unprofessional.
During My wife's last appointment while in the chair the student informed her care was terminated. When I inquired the reason I was told she had missed to many appointments. My wife has a language barrier and health issues which prevented her from making several appointments.
I appreciate the fact the clinic must have a policy for patients that miss appointments. However it was the way she was informed her care was being terminated, without warning or prior notification.
I appealed to the Doctors and the Clinic administrator for a second chance and promised I'd insure she'd make all her future appoints. The response was basically sorry about that. Also be aware it's a teaching clinic and procedures that normally take an hour can take three plus hours. Additionally I and my wife had to return several times to get a procedure repaired.