One of the worst shops I've been to...and I've been to a lot. Customer service is lacking and at most times is downright rude, everyone behind the counter acts as if they are cooler than the other side of the pillow. Their juices are way overpriced, I get better less expensive juices from a store in Scottsdale. They sold my wife a defective battery, and since they have no return policy, we couldn't take it back. The battery was supposed to last a full day (per the salesman), and take at least an hour to charge (per the manual). Well it only lasts about two hours and takes 15 minutes to charge. Clearly a defective piece but they won't take it back. I honestly don't even know how this store is still in business. If I could, I would only give it one star.